Employment Opportunities • Text Size
What area do you cover?
Careforce currently provides service to Hants, Kings, Annapolis and Digby counties.
Who pays for my care?
Many personal Insurance companies cover personal care. We are a registered provider with Blue Cross, Veterans' Affairs Canada, and the Workers' Compensation Board, and can direct bill for eligible individuals. Clients will be invoiced biweekly for the care they receive.
What are Careforce's rates/fees?
Initial consultations are always offered at no charge. While we normally charge by the hour, we also offer live-in and overnight rates. For further information on rates and services or to arrange your free consultation, please call or email us at:
Phone: (902) 365-3155, Toll Free: 1-866-966-1466
Email: careforce@careforce.ca
How will I be billed?
You will receive an invoice in the mail on a biweekly basis, for the service you have received.
How can I pay?
Careforce currently accepts cash or cheque.
How soon can you be here?
Our goal is to meet your care needs whenever they might occur. To ensure your needs are met, an initial nursing assessment is completed by our Registered Nurse. Service can begin shortly thereafter, often the same day that you call.
I see that Careforce is a local worker cooperative. What does that mean?
Careforce is proud to be a local (Annapolis Valley0 business, hiring local caregivers. Being a worker cooperative means that our business is owned by its employees (which means they are more heavily invested in providing first class care for our clients). When you call Careforce, you always get a human on the other end, and you can also count on Careforce to support local events and charities.
What is the free in-home consultation like?
When you call for a free in-home consultation, we will send our friendly Registered Nurse to your home to meet with you (and any family members you may wish to have attend). To ensure the highest quality of personalized care, she will ask you some questions about your health and care preferences. This process normally takes 1-2 hours. You are under no obligation to choose Careforce during or after your in-home consultation; we will never pressure you.
How do you decide which caregiver(s) provide care for me?
After meeting you during the in-home consultation, Careforce will review your needs and choose caregivers we believe are best suited to meet your health needs. We will also ensure we choose caregivers who are a good match for your personality and preferred lifestyle.
What are the hours staff are available?
Caregivers are available 24 hours a day, 7 days a week. We are also available on holidays.
Do you prepare meals?
Yes – we can accommodate specialty diets and personal taste preferences. We can assist with meal planning and advanced meal preparation.
Can you run errands for/with me?
Yes – We will run errands for you or with you, including but not limited to; doctor, drug store, grocery store, bank, and hair appointments.
What about vehicles and mileage?
Our staff are able to use your road-worthy vehicle or they may use their own. There is a mileage fee charged for the use of a caregiver's vehicle.
What about pets?
We welcome pets that are well behaved.
What housekeeping do you do?
We manage and maintain general cleanliness of the home.
How many caregivers will I see?
It is important that you receive service from caregivers that you are familiar and comfortable with. Normally, we encourage a team of 2-4 caregivers depending on the number of care hours you choose.
Do I have to enter into a contract with Careforce?
No. Careforce will never ask you to enter into a long-term contract. You are free to discontinue care whenever you choose.
What kind of training do your caregivers have?
Our caregivers are very carefully screened before they begin work with Careforce. Many of our caregivers possess the CCA designation, and others have comparable experience. We will always match you with a caregiver who is trained to meet your needs. Our caregivers also receive monthly in-service training to continue building their caregiving skills.
You say that Careforce is 'person-focused' and not 'task-focused'. What do you mean by that?
When you choose Careforce, you can count on a caregiver who is focused not only on completing tasks (i.e. cleaning, cooking, etc), but who also shows care for you as a person. Our clients love the holistic experience they receive from us.
Are you government funded?
No. Careforce is a private worker-owned cooperative, and is not funded by any public health agency. However, we do aim to work closely with any other professionals who may be providing care for you, and our ultimate aim is to improve your quality of life. Often Careforce is chosen as a top-up provider for individuals who feel their home care needs are not fully met by publicly funded care services.
